Contact

Email is the one way to reach us. A person reads every message.

Write to [email protected] for anything about mdo3d.com or the platforms we operate: a reading or other purchase, a Rigor Pro subscription, billing, privacy, or a bug you found.

What to include

• Which platform or page you were using (the address in your browser is ideal);
• What you expected to happen and what happened instead;
• For billing questions, the email address you paid with or that is on your account. Never send card numbers or passwords.

Response time

We answer by email, usually within two business days. There is no phone line or live chat.

Requests about your data

To ask for a copy of your data or for its deletion, email us from the address on your account. See our Privacy Policy for what we keep.

Policies

See our Terms of Service, Privacy Policy, Refund Policy, Cancellation Policy, and Acceptable Use Policy.